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Legal clarity for your cb100 account

cb100 keeps Legal details close to the account steps you use for phone verification, wallet status and lobby access.

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cb100 Legal clarity for your cb100 account
CONTACT FOR CLARITY

Three ways to raise a Legal question

A clear contact route helps when you need a policy answer tied to your own account rather than a general explanation. Open account help while signed in so we can identify the relevant phone verification, wallet status or access event. You can also prepare a written request about data, cookies or account closure. For a payment-related question, include the rail used and its receipt reference so our support team can check the record without asking you to repeat the whole account history.

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Account help

Open the help path from your signed-in account when the question concerns phone verification, account access or a policy condition. The account context lets us connect your request with the correct status instead of relying on a general description.

Payment records

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, send the receipt reference with your request. We use that detail to compare the payment record, account status and any pending review of the transaction.

Data requests

Use the contact route shown in our Legal area when you want to ask about stored account data, cookie choices, correction or deletion. State the request clearly and include the phone number linked to your account so we can verify ownership.

DATA HANDLING DETAILS

How we handle your policy requests

Policy handling is tied to practical account events, not vague statements. We use the account details needed to provide access, check phone verification and reconcile payment records, while cookies help remember relevant…

Account data

We handle the details connected with your account, including the phone number used for verification and records needed to identify wallet or bank activity. We use those details to respond to account requests and to check that the request comes from you.

Cookies

Cookies can keep your session and selected account settings consistent when you move from phone login to the lobby. Our policy explains the categories we use and how to ask about cookie choices when you want a clearer record of what remains on your device.

Account security

Phone verification is part of the access path before account use. Keep control of the verified number and do not share account credentials through a payment message. If access looks unfamiliar, contact account help so we can check the account event.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference may be needed to trace a wallet or cashier question. We compare the supplied receipt with the account record before explaining the status or requesting another step.

Retention questions

Our Legal contact route is the place to ask how long a particular account or payment record is kept. Tell us which record you mean, such as a phone verification event or QRIS receipt, and we can address that request with the right context.

Change requests

You can ask us to correct account details or clarify a policy record through the account help route. We verify ownership before making a change, then explain the action taken or the reason additional evidence is needed for the request.

Questions about cb100 Legal

These Legal answers address the questions you are most likely to have before opening an account or asking us to change an existing record. They cover access, personal data, cookies, payment evidence and direct contact. For an account-specific answer, use the signed-in help path and keep your phone verification details available.

The Legal terms describe account conditions, phone verification and the checks connected with access. Eligibility depends on local law, and access is provided where local law permits. Read the notice before continuing, particularly if your location or account details have changed.

You can ask about account details linked to your verified phone number and other records used to identify your account. Send the request through account help, explain the correction, and complete ownership checks before we change the record.

We use the payment reference and receipt details to compare DANA or QRIS activity with the account record. Include the rail, amount shown on your receipt and reference when contacting support, so the status check can focus on the correct transaction.

Yes. The Legal contact route can explain the cookie categories connected with your session and account settings. Tell us which device you used and what you want changed. We may need account confirmation before discussing settings tied to your session.

Stop using the account on that device and contact account help through the signed-in route if it remains available. Keep control of the verified phone number, do not share credentials, and describe the access event so we can check the account record.

Send a clear closure request through the Legal contact path and identify the account with its verified phone number. We may confirm ownership and explain any records or payment checks that must be completed before the closure request is processed.

Use the data request route in the Legal area and name the record you mean, such as phone verification, a bank transfer reference or a QRIS receipt. We will address the retention question using the account context connected with that record.

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